Our research shows that the areas crucial to being able to run a hospitality or retail business effectively are: Employee management Effective communication Better financial transparency Increased visualisation and clearer accountability We recently attended a “Sales and Marketing Jam”, which hosted some of the world’s leading entrepreneurs from the tech industry. When attending these events […]
How to Deal with Difficult Customers: Nine Proven Tips for Retailers
- Vend
- People
This post offers tips and insights to help you do just that. Our hope is by the end of the article, you and your staff will be more prepared to handle difficult shoppers. Let’s dive in. 1. Have the right mental attitude Take a few seconds to breathe and put yourself in the right mindset […]
Get your new employees off to a great start with this onboarding checklist
- Employment Hero
- People
Far from it. There are much better ways to get your new hire off to a great start. And it’s far more likely that they’ll stick around for the long haul if they have a great experience from the get-go. Workplace culture Employees are more likely to invest themselves personally in a company’s success if […]
Are employee benefits the key to attracting and retaining employees?
- Employment Hero
- People
And while it’s easy to see why these benefits help attract top talent, it’s not so clear whether employee benefit programs can really help to retain employees, too. After all, will a gym membership stop you from leaving a job (or manager) that you hate? Here we’ll examine the role of employee benefits in attracting […]
Accountants and Advisors at Risk of Accessorial Liability
- EmploymentHero
- People
Growing risk of accessorial liability Back in January in my post on 3 reasons to prioritise HR compliance in 2017 , I mentioned the FWO’s growing scope to prosecute for accessorial liability. At the time, I said that the reach of the provisions may be expanded to include the supply chain. The premise being you […]
How to cope with difficult people in the workplace (or anywhere else)
- simPRO
- People
Eventually, my manager spoke with his boss and he was moved to a different department, but not before I learned a few valuable techniques for dealing with a difficult person in the workplace. So, here are my top tips. Be careful how you react In his Psychology Today blog, Ten Keys to Handling Unreasonable & […]
Flexible working arrangements for employees
- Business.gov.au
- People
What are flexible working arrangements? Flexible working arrangements can include: Flexible location – for example, working from home or somewhere else more convenient, instead of the office. Flexible hours – for example, changing start or finish times to accommodate personal or family commitments. Flexible patterns – for example, working longer days to provide for a […]